Privacy Policy

Last updated: October 16, 2026

Markacode Technologies (“Markacode”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit markacode.com or use our WordPress plugins, browser extensions, SaaS platforms, web apps, desktop software, games and developer tools (together, the “Products”). By using our website or Products, you agree to the practices described here.

1. Who We Are

Markacode Technologies is a software company that builds WordPress plugins, browser extensions, SaaS platforms, web apps, desktop software, games and developer tools. Our website address is https://markacode.com. For privacy questions, you can reach us at info@markacode.com.

2. Information We Collect

We keep data collection to what is needed to run our website, deliver our Products and support our customers. Depending on how you interact with us, we may collect the following.

Information you give us

• Contact and support requests: your name, email address, the Product you are asking about and any details you include when you email us or use a contact form.
• Account and purchase details: name, email address, billing country and order information when you buy or register for a Product.
• Comments: the details in the comment form, plus your IP address and browser user agent string, which help us detect spam.
• Feedback and messages: anything else you choose to send us.

Information collected automatically

• Technical data: IP address, browser type and version, device type, operating system, referring page and pages visited.
• Usage data: basic information about how you use our website, such as pages viewed and time spent, which helps us improve it.
• Product data: for licensed Products, limited technical information described in section 4.

We do not intentionally collect sensitive personal information such as health data, government ID numbers or full payment card details.

3. How We Use Your Information

• To provide, license, activate and maintain our Products.
• To process orders, renewals and refunds.
• To respond to support requests and communicate with you about your account, updates and security notices.
• To detect and prevent spam, fraud, abuse and license misuse.
• To understand how our website and Products are used so we can improve them.
• To meet legal, tax and accounting obligations.
• To send product news or offers, only where you have agreed or where the law allows. You can opt out at any time.

4. Our Products and Licensing

Our premium WordPress plugins are licensed and updated through a third-party licensing and commerce platform, Freemius. When you activate a licensed plugin, the platform may receive information needed to manage your license and deliver updates, such as:

• your license key and plan;
• your name and email address (if you opt in or register);
• the URL of the website where the plugin is installed;
• the plugin version, WordPress version, PHP version and similar environment details used for compatibility and support.

Where a Product offers optional diagnostic or usage sharing, it is shown clearly and you can opt out or disconnect your account from within the Product. Our other Products, such as browser extensions, desktop software, web apps, SaaS platforms and games, may collect limited data needed to operate and may have their own privacy details, which we will show at download, installation or sign-up. If a Product-specific notice conflicts with this Policy, the Product-specific notice applies to that Product.

The content of your own WordPress website, including your posts, pages, translations and customer data, stays on your server. We do not receive or store it unless you choose to send it to us, for example when sharing it for support.

5. Payments

Payments for our Products are processed by third-party payment providers, such as Freemius, which may act as the seller or merchant of record. Your card or payment details are entered on their secure checkout and handled under their own terms and privacy policy. Markacode does not receive or store your full card number. We may receive order details such as your name, email address, country, plan purchased and payment status.

6. Cookies and Similar Technologies

Our website uses cookies, which are small files stored on your device.

• Comment cookies: if you leave a comment, you can choose to save your name, email address and website in cookies so you do not have to fill them in again. These last for one year.
• Login cookies: if you log in to the site, we set temporary cookies to check that your browser accepts cookies and to save your login and screen display choices. Login cookies last for two days, or up to two weeks if you select “Remember Me”. Screen options cookies last for one year. These are removed when you log out.
• Editing cookie: when a logged-in user edits or publishes content, a cookie holding only the post ID is saved. It contains no personal data and expires after one day.
• Analytics and functional cookies: where we use them, they help us understand site performance and usage.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.

7. Who We Share Information With

We do not sell your personal information. We share it only where needed to run our business and serve you:

• Service providers: licensing and payment platforms (such as Freemius), web hosting, email delivery, analytics, spam detection and customer support tools, who process data on our behalf.
• Legal and safety reasons: when required by law, court order or a valid government request, or to protect our rights, users and Products from fraud, abuse or security threats.
• Business transfers: if Markacode is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that deal. We will let you know if this affects your data.
• With your consent: in any other case where you ask or allow us to share it.

If you request a password reset, your IP address is included in the reset email. Visitor comments may be checked by an automated spam detection service. Comment authors’ email addresses may be converted to an anonymized hash and sent to the Gravatar service to check for a profile picture. See the Gravatar privacy policy. Once your comment is approved, your profile picture is visible to the public next to your comment.

8. Embedded Content and Third-Party Links

Pages on our website may include embedded content such as videos, images or social posts from other sites, and links to third-party websites. Embedded content behaves as if you had visited the other website directly. Those sites may collect data about you, use cookies, add their own tracking and monitor your interaction, especially if you are logged in to an account there. We do not control these sites and are not responsible for their privacy practices, so please read their policies.

If you upload images to our website, avoid uploading images with embedded location data (EXIF GPS), because visitors can download and extract it.

9. How Long We Keep Information

We keep personal information only as long as needed for the purposes in this Policy, unless the law requires longer.

• Comments: a comment and its metadata are kept indefinitely so we can recognize and approve follow-up comments automatically. You can ask us to remove yours.
• Support emails: kept while we help you and for a reasonable period afterwards in case of follow-up.
• Order and licensing records: kept as needed to manage your license, handle refunds and meet tax, accounting and legal duties.
• Registered users: profile information is kept while the account is active. Users can see, edit or delete their personal information at any time, except their username. Site administrators can also see and edit it.

10. Data Security

We use reasonable technical and organizational measures to protect your information, including careful access controls, secure connections (HTTPS) and regular updates. No system is completely secure, and we cannot guarantee absolute security. Please use strong, unique passwords and keep your account details private.

11. International Data Transfers

Markacode is based in Pakistan, and our service providers may operate in other countries. This means your information may be processed in countries whose data protection laws differ from those of your own. Where required, we take steps to make sure your information is handled with appropriate safeguards.

12. Your Rights and Choices

Depending on where you live, you may have the right to:

• access the personal data we hold about you and get a copy of it;
• correct information that is inaccurate or incomplete;
• ask us to delete your personal data;
• object to or ask us to limit certain processing;
• withdraw your consent at any time, where we rely on consent;
• receive your data in a portable format;
• opt out of marketing emails using the unsubscribe link or by contacting us.

To use any of these rights, email info@markacode.com. We may need to verify your identity first and will respond within a reasonable time. We may keep certain data we are required to hold for administrative, legal or security purposes. If you are in the European Economic Area, the United Kingdom or another region with a data protection authority, you also have the right to complain to that authority.

13. Children’s Privacy

Our website and Products are not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect their personal information. If you believe a child has given us personal information, please contact us and we will delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page and, for significant changes, may notify you by email or on our website. Please review this page periodically. Your continued use of our website or Products after changes take effect means you accept the updated Policy.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Markacode Technologies
Email: info@markacode.com
Website: markacode.com